Precision x FlightNetwork Case Study: Scaling Global Sales While Cutting Fraud Costs by 50%
How FlightNetwork dramatically reduced fraud chargebacks and decline rates without sacrificing approval rates or adding operational overhead.
The Challenge
High fraud and decline rates, stemming from a previous vendor’s mitigation efforts, were directly hurting margins and lost sales. FlightNetwork needed a solution that could protect revenue without blocking genuine travelers or risking non-compliance with strict Card Scheme monitoring programs.
The Solution
By switching its fraud management provider to Precision, FlightNetwork significantly improved its key performance metrics through smart, real-time risk decisioning. This optimized approval rates and protected revenue while simultaneously eliminating the operational workload for their internal teams.
Results
The partnership delivered immediate and measurable business growth. By deploying Precision’s intelligent risk system, FlightNetwork drastically reduced fraud chargebacks by approximately 50% and slashed fraud decline rates by 80%. Beyond safeguarding profitability and keeping the company safely clear of Card Scheme monitoring programs, the streamlined payment process unlocked significant revenue potential—enabling FlightNetwork to confidently scale its operation from a few core markets to 75 globally.
decisioning accuracy
reduction in fraud chargeback
reduction in fraud decline rate
Key Takeaways
Maximizing Cost Efficiency
Drastically reduced fraud chargebacks and eliminated operational overhead, directly protecting profit margins.
Scheme Compliance
Kept chargeback ratios safely below strict Visa and Mastercard thresholds, avoiding costly penalties and restrictions.
Sales & Global Reach
Slashed fraud decline rates by 80%, enabling frictionless transactions and unlocking expansion into 75 international markets.
Elevated Customer Experience
Eliminated false declines for genuine buyers, ensuring a seamless checkout process that boosts trust and brand loyalty.
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